Terms and Conditions – AIRMONACO
1 – GENERAL INFORMATION
Legal address: 18 Avenue Hector Otto - 98000 MONACO
Phone: 337 50726489
MC58 1831 5200 0008 0500 4374 076
BIC: CEPAMCM1
2 – PURPOSE
The detailed general sales conditions below specify the rights and obligations of the company S.A.R.L AIRMONACO (hereinafter "AIRMONACO") and its customers regarding the provision of Helicopters, Spare Parts, or Helicopter Services.
Any service performed and completed by AIRMONACO implies the Customer's unconditional acceptance of these general sales conditions.
If a customer is interested in booking a package created and promoted by AIRMONACO, the terms and conditions established by (i) AIRMONACO for the helicopter flight and (ii) the Partner for other services sold within the package (accommodation, restaurant, activities...) apply.
3 – BOOKING CONDITIONS
A – BOOKING PROCESS
The following terms are defined as follows:
Pilot Experience Voucher for a day: helicopter flight booked to fly from the ULM Base of Flayosc, unless different arrangements are previously agreed with the customer.
Familiarization Flight Voucher: private helicopter tour departing from our Flayosc base, itinerary and duration of time suggested or upon request.
The interested party can make the booking of the experience via AIRMONACO's website at the following address: https://www.airmonaco.mc/, indicating the name, gender, date, and place of birth.
B – BOOKING CHANGES
Booking changes are authorized with at least 24 hours before the agreed time, by contacting the Booking Department during opening hours: Monday to Friday: from 9:00 am to 6:00 pm. Saturday, Sunday, and holidays: from 9:00 am to 12:00 pm and from 2:00 pm to 6:00 pm at the phone number: 33 7 50 72 64 89. Otherwise, the booking will be considered as a no-show and therefore non-refundable. The Vouchers for Pilot Experience for a day and Familiarization Flight cannot be modified.
4 – PRICES AND PAYMENT
A – TARIFF CONDITIONS
The valid rates are those applied at the time of payment of the booking.
B – PAYMENT CONDITIONS
Payments are made in euros with a credit card or PayPlug. No booking is considered finalized before the payment of 100% of the total amount. AIRMONACO declines all responsibility in case one of these payment methods cannot be accepted due to technical problems. AIRMONACO reserves the right to deny access to any person who has not paid 100% of the booking price.
5 – FLIGHT VALIDITY PERIOD
The flight date is agreed upon by the customer contacting AIRMONACO. In case of bad weather, the flight will be postponed to a date to be determined. The voucher is valid for 6 months.
6 – PERSONAL DATA PROTECTION
The customer provides personal data to AIRMONACO at the time of booking. This personal information may be subject to data processing. This information is collected and processed in accordance with the General Data Protection Regulation (EU) 2016/679.
The data communicated by the customer are mainly used for booking and voucher purchase purposes and for promotional and commercial information.
The personal data of the customers are intended for AIRMONACO and all its service provider partners. Partners may be located outside the European Union. Customers have the right to access, oppose, and rectify all data concerning them by contacting AIRMONACO. With the customer's consent, they may receive promotional, commercial, or informative offers, via email or mail, from AIRMONACO.
B – RIGHT TO REFUSE FLIGHT
AIRMONACO reserves the right to refuse boarding and, more generally, to anyone who does not meet the required conditions for the flight as specified in the terms and conditions, including but not limited to a state of intoxication, aggressive or inappropriate behavior. The same applies to anyone AIRMONACO considers may cause prejudice to anyone.
The pilot, acting as the commander of the aircraft, is authorized to issue instructions to all Customers. All Customers must follow his instructions and those of any other crew member. If a Customer does not follow such instructions, they will be responsible for the consequences of their behavior.
7 – CANCELLATION AND REFUND
A – CANCELLATION BY AIRMONACO
In case of flight cancellation by AIRMONACO due to bad weather conditions or any other unforeseen reason, the flight will be rescheduled.
8 – APPLICABLE LAW AND COMPETENT COURT
These general sales conditions are governed by French law. Any dispute arising from the validity, interpretation, execution, or resolution of these conditions will be subject to the exclusive jurisdiction of the courts of Nice, France.
9 – CHANGES TO THE GENERAL SALES CONDITIONS
AIR MONACO reserves the right to modify these general sales conditions at any time without notice. The new general sales conditions will be applicable to all bookings made after the date of modification.
10 – COMPLAINTS
Any complaint must be sent to AIRMONACO in writing within 8 days from the date of the flight or the date on which the flight should have taken place. Subsequent complaints will not be considered.
11 – MISCELLANEOUS
No agent, representative, or employee of AIRMONACO has the power to modify or repeal any of the provisions contained in these general sales conditions.
Made in two originals, one for each party, in French and English, both of which shall equally bind the parties. In case of divergence between the two versions, the French version shall prevail.
DISCLAIMER
Last updated: December 12, 2023
INTERPRETATION AND DEFINITIONS
Interpretation Words with initial capitalization have meanings defined under the following conditions. The following definitions have the same meaning regardless of whether they appear in singular or plural.
Definitions For the purposes of this Disclaimer:
Company (referred to as "the Company," "We," "Us," or "Our" in this Disclaimer) refers to AirMonaco. Service refers to the Website. You means the individual accessing the Service, or the company, or other legal entity on behalf of which such an individual is accessing or using the Service, as applicable. Website refers to AirMonaco, accessible at www.airmonaco.mc.
DISCLAIMER
The information contained in the Service is for general informational purposes only.
The Company assumes no responsibility for errors or omissions in the contents of the Service.
In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence, or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.
The Company does not guarantee that the Service is free of viruses or other harmful components.
DISCLAIMER ON EXTERNAL LINKS
The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.
Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.
DISCLAIMER ON ERRORS AND OMISSIONS
The information provided by the Service is for general guidance on matters of interest only. Even though the Company takes every precaution to ensure that the content of the Service is both current and accurate, errors can occur. Additionally, given the changing nature of laws, rules, and regulations, there may be delays, omissions, or inaccuracies in the information contained in the Service.
The Company is not responsible for any errors or omissions, or for the results obtained from the use of this information.
DISCLAIMER ON FAIR USE
The Company may use copyrighted material that has not always been specifically authorized by the copyright owner. The Company is making such material available for criticism, comment, news reporting, teaching, scholarship, or research.
The Company believes this constitutes a "fair use" of any such copyrighted material as provided for in section 107 of the United States Copyright law. If You wish to use copyrighted material from the Service for your purposes that go beyond fair use, You must obtain permission from the copyright owner.
DISCLAIMER ON EXPRESSED VIEWS
The Service may contain views and opinions that are those of the authors and do not necessarily reflect the official policy or position of any other author, agency, organization, employer, or company, including the Company.
Comments published by users are their sole responsibility, and users will take full responsibility, liability, and blame for any libel or litigation that results from something written in or as a direct result of something written in a comment. The Company is not liable for any comment published by users and reserves the right to delete any comment for any reason whatsoever.
DISCLAIMER OF NO RESPONSIBILITY
The information on the Service is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal, or other competent advisers.
In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.
"USE AT YOUR OWN RISK" DISCLAIMER
All information in the Service is provided "as is," with no guarantee of completeness, accuracy, timeliness, or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose.
The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special, or similar damages, even if advised of the possibility of such damages.
CONTACT US
If you have any questions about this Disclaimer, You can contact Us via email: info@airmonaco.mc.